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Popular Topics
Setup Guides
MyNet will take care of your device setup, so you worry free and enjoy the blazing fast internet service from MyNet.
Speed Tests
Simple and streigt forward, just login to www.speedtest.net and hit on the “Test” button, you will be suprised to see the performance of MyNet.
Account Management
We have a dedicate Account manager for your accounts enquaries, please ring us or drop an email, will get in touch with you instantly.You could also login to your account portal to access your usage and payment related information.
Where are the locations that Mynet signal can cover?
MyNet signals widely covered in Lae and Port Moresby.
How can I check the usage balance of my data card or myfi?
Simple, just login to your mynet portal and access your billing as well as usage details.
How can I connect to the hotspot?
Buy a MyNet Top up card from any outlets and connect to MyNet or MyNet-5G, enter the credential available in the card, and browse internet. Simple as that.
What is the username and password for my myfi?
MyNet is an open connection there for you need no username/password to connect to the wifi, however, you will need to enter the top-up card credentials to the MyNet’s portal.
How will I connect to my myfi or mysky?
MyNet’s 4G services comes in two portfolios, One with MySky (Fixed) table top wifi system, and MyFi, a pocket wifi system, it comes in pre-cofigured format and secure wifi password pasted on the back of your device.
How can I change the username and password of my myfi?
Ring as through our support service number, MyNet certified technicians would help you out.